Lowongan Pekerjaan Contact Center Trainer, PT Transcosmos Indonesia, Semarang

Posisi Pekerjaan

Contact Center Trainer
  • Conduct training sessions for new hires, refresher training for knowledge gaps and training on new or upgraded policies/procedures/processes implementation
  • Utilize effective presentation and facilitation skills including creative training technique and accelerated learning technique
  • Provide individual coaching and mentoring to team members to support their professional growth and career development
  • Gather feedback from quality team to understand the knowledge gaps and incorporate findings into training programs
  • Ensure smooth transition of training batches to nesting phase and production floor
  • Design, develop or update training materials for system-based and online/classroom training
  • Recommend module modifications to superiors on the basis of Training Needs Analysis
  • Measure training program effectiveness using various methods



PT Transcosmos Indonesia Lihat semua lowongan kerja

Lokasi Pekerjaan:

MANDIRI INHEALTH TOWER (d/h RDTX Tower) lt. 7, Jl. Prof. DR. Satrio Jl. Mega Kuningan Barat Semarang Jawa Tengah 45777 Indonesia

Gaji:

IDR
5500000 Per bulan

Cara Melamar Pekerjaan:

Metode Pelamaran: website

Informasi Kontak: https://id.jobstreet.com/id/companies/transcosmos-168553659218047

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