Posisi Pekerjaan
Contact Center Trainer- Conduct training sessions for new hires, refresher training for knowledge gaps and training on new or upgraded policies/procedures/processes implementation
- Utilize effective presentation and facilitation skills including creative training technique and accelerated learning technique
- Provide individual coaching and mentoring to team members to support their professional growth and career development
- Gather feedback from quality team to understand the knowledge gaps and incorporate findings into training programs
- Ensure smooth transition of training batches to nesting phase and production floor
- Design, develop or update training materials for system-based and online/classroom training
- Recommend module modifications to superiors on the basis of Training Needs Analysis
- Measure training program effectiveness using various methods
Lokasi Pekerjaan:
MANDIRI INHEALTH TOWER (d/h RDTX Tower) lt. 7, Jl. Prof. DR. Satrio Jl. Mega Kuningan Barat
Semarang
Jawa Tengah
45777
Indonesia
Gaji:
IDR
5500000
Per bulan
Cara Melamar Pekerjaan:
Metode Pelamaran: website
Informasi Kontak: https://id.jobstreet.com/id/companies/transcosmos-168553659218047